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Child safety standards

Bower has zero tolerance for child sexual abuse and exploitation (CSAE). It is banned everywhere in Bower: in pods, chats, photos, files, comments and profiles.

What isn't allowed

  • Child sexual abuse material (CSAM): any image, video or text that sexualises or shows the sexual abuse of anyone under 18.
  • Grooming: contacting or befriending a child to sexually abuse or exploit them.
  • Sextortion: threatening a child or pressuring them for sexual images, money or anything else.
  • Sexualising children in any way, and trafficking or advertising children for sexual purposes.

Who can use Bower

Bower is for people 16 and older, or younger with a parent or guardian's involvement. Pods are invite-only: there are no public profiles and no search, so strangers can't find or contact anyone.

How to report it

In the app or on the web, tap Report on a chat message, on a photo's details, or on a person in a pod's Members. Choose a reason and add a note if you like. The person you report isn't told who reported them. You can also write to us at [email protected].

If a child is in immediate danger, call 000 in Australia, or your local emergency number.

What we do

  • We review every report. When we find CSAE we remove the content and suspend the account, so it can no longer sign in.
  • We report child sexual abuse material to the Australian Centre to Counter Child Exploitation and the eSafety Commissioner, and keep the evidence the law requires.
  • We cooperate with law enforcement and follow Australian child safety law, including the Online Safety Act 2021.

Child safety contact

Our point of contact for child safety is [email protected]. We read every message and act on child safety reports first.